Weight Master - Grindstone

Position Summary

Provides timely and accurate tickets to customers ensuring the smooth flow of traffic across the scale. Assists in the coordination of truck dispatch orders to ensure maximum efficiency of trucking. 

Experience Level

Skilled 

Primary Responsibilities and Duties

• Coordinates truck dispatch to jobs and operates computer to produce appropriate customer tickets.
• Verifies tickets for numbers, date and time accuracy.
• Collects COD money and properly records it.
• Sends transaction register and ticket copies to main office on daily basis.
• Transfers all files and tickets transfer files at least twice daily.
• Answers phones and takes accurate messages for others in their absence.
• Tares trucks (empty weight) on weekly basis and records as appropriate as well as maintains accurate records of tons sold by product.
• Maintains product knowledge necessary to answer customer questions.
• Performs housekeeping duties to ensure that scale house is clean and orderly.
• Assists Plant employees as required.
• Performs other administrative duties as assigned.
• Follows company and work site safety policies/procedures and commits to an “incident and injury free” work environment.

Qualifications

• A minimum 2 years of administrative and customer service experience. 

• Good computer skills. 

• Ability to understand, follow and transmit written and oral instructions and communicate effectively with craft workers under his/her supervision and management/supervision. 

• Ability to speak Spanish, helpful but not required. 

• Ability to work a 40-hour work week M-F within the 5 am – 4 pm Scale House timeframe, Additional overtime hours as needed. 

Requirements

• Must have all required tools. 

• Expected to climb and work at heights and in confined spaces (may exceed 200 ft). 

• Able to work outdoors in all weather conditions. 

• Able to work overtime, nights, and weekends as required by the workload. 

• Observe and comply with all safety and project rules. 

• Performs other duties as required.